1. About us and this policy
Boss, Ltd Pty.. We are registered in Australia. Our registered office is 211
Box Rd, Sylvania, 2224, NSW, Australia.
This policy describes how we and our other group companies (referred to
collectively in this policy as ‘QuoteBoss’ or ‘we’, us’ and ‘our’) collect, use,
process and share information that QuoteBoss collects about you. Our
business is constantly evolving and so this document may change from
time to time. Please come back to this page every now and then to make
sure you are familiar with the latest version. Any new policy will be
effective from the date it is published by us.
This policy applies to all of our services, whether played on our website
www.QuoteBoss.com, on mobile devices (our Apps), or on other platforms.
It also applies to our advertising activities on all platforms as described
below and other services that we may provide to you from time to time.
In this policy we refer to our websites, advertising activities and other
services collectively as our “Services”. Certain of our websites, such as
our Investor Relations website, may have different privacy policies in
relation to any information collected through those sites. The privacy
policies applicable to those sites will be available on those sites.
For information collected under this policy, the data controller is Quote Boss,
Ltd Pty. Other companies within the Quote Boss, Ltd Pty. group may also
collect or have access to and use information about you for the purposes
described in this policy.
By downloading, accessing and/or using, or interacting with our websites
or other Services, you agree to the use of your information in accordance
should not use our apps, websites, or other Services.
As set out in the terms and conditions relating to our Services, you must be
at least 13 years old to access and/or use our Services. We do not knowingly
collect personal data about children under the age of 13.
2. What types of information do we collect
We collect information from a number of different sources, but most of it
comes directly from you when you play our apps, or interact with our websites,
advertising or other Services. Broadly the information we collect about you
relates to the type of device you are using apps you use on your device and
may include information that you submit when creating an account with us
or which you allow us to access when you connect to your social network
accounts or other 3rd party accounts through our Services. We may also
collect information from advertising platforms and partners and other third
parties such as information about purchases and interests.
In more detail, depending on which of our Services you interact with we may
collect and process the following types of information:
details about how you use and interact with our advertising and other Services
(for example, information about how and when you play our website(s), what
device you use to access our services or details regarding profile visits, as set
out in the section entitled “QuoteBoss Profile” in section 3, below);
information that you provide us with when you fill in forms, answer questions
or complete surveys when using any of our Services, when you create an
account with us or if you invite your friends to use our Services;
the content of messages sent using our chat and messaging systems;
if you contact us, for instance through our QuoteBoss customer service
channels, or respond to messages and communications that we send to you,
we may keep a record of that correspondence; your interactions with us on
our social media channels;
information we collect via cookies and other similar technologies, as explained
information we collect from you when you connect our Services to third party
platforms, websites, or social network services or use other social or user-to-user
functionality; and information we collect about you from our other group companies
or other third party companies (including publishing partners, platforms, advertising
platforms and partners and data aggregators) which may include attributes about
you and your interests, as well as other services and services you use, demographic
and general location information. We will use this information as described in this
the information from you.
In some instances, when you make purchases on or through our website(s), we
may collect certain payment information from you on behalf of our payment service
providers, but this information is temporarily cached in a way that is unreadable by
Quote Boss, Ltd Pty. We do not collect or retain credit card information. Our payment
service providers will provide us with information about your purchases so that
we know if a purchase has been successful. When you purchase items via our
mobile apps (such as those you can purchase in the App Store, on Facebook
or on Google Play) we do not collect or store any payment information from you.
Finally, we may collect some of the information types referred to above on
an aggregated or anonymised basis, or we may use it or share it in an
aggregated or anonymised way, for research or analysis into the way our
Services operate and are used.
3. Creating a Profile and using our services socially
■ When you access our services, we will give you a unique identifier which we
will associate with an account known as a “Profile”. That Profile will be
specific to the services played on an individual platform or device and will
remain anonymous unless you choose to add your personal information to
that Profile. Others users in an app may be able to see your publicly viewable
profile, reputation on the App, and other information such as your
achievements, but no personally identifying information will be visible to other
users. You can choose to add your personal information to your Profile at
your own choosing, so that you can be identifiable to your friends.
■ Your Profile and the information it contains, such as your achievements, in
App reputation, etc., will be visible to other users of our services. If you
choose to add personal information to your Profile it will be visible to your
friends and other users anywhere in the world.
■ If you choose to view another individual’s profile, that individual and other
users of our Services will know that you have visited them because some of
your Social Data and a link to your Profile may be displayed on that
individual’s Profile. They will also be able to visit your Profile. You may also
be able to see which other users have viewed your Profile.
3.2 Connecting with third party social networks
■ You can choose to log into using your pre-approved 3rd party websites,
apps, or social networks (“external accounts”). If you do this, you will be
able to use your external accounts to log in on multiple devices and
synchronise progress across those devices. We will receive some of your
external account information and exactly what information we receive will
depend on your settings and what is available to us. We may use this
order to advertise to you or your friends. This may also allow you to access
other functionality in our services and other services, such as inviting friends
to play, asking other users for credits and 1-2-1 messaging. If we implement
a Facebook login, logging in with your Facebook account will not allow us to
post anything to your Facebook page without your permission.
■ In the future we may also allow you to associate your Profile with other social
network accounts and use your log in details for that account to log into your
Profile. Where we do this, either we or your social network service provider
will let you know what information we will receive about you from that social
■ Where you connect or associate your Profile with any third party social
network or platform, that social network applications or platform will provide
certain information about you to us. These social networks and platforms are
created and maintained by a third party which is not a part of, or controlled by
Quote Boss, Ltd Pty. We may use this data for the purposes described in this
should ensure that you read the third party social network or platform’s terms
of service and privacy policies to understand how they treat your data and
what information they might share with us.
■ You can make changes to what data a third party social network or platform
shares with us, or stop our Services interacting with that social network or
platform by adjusting your settings with that third party provider, however you
may find you are not able to enjoy all of the same features of our Services.
4. How do we use the information that we have about you?
We, our suppliers and group companies may use the information we collect about you for a
number of purposes. These include providing our apps and other services to you, optimising
the services we provide, enabling in-app purchases, storing your progress and enabling
social network integration, providing customer service support when you need it. We also
use your information in connection with our advertising purposes. For more information, see
below. We may also use your information for research or analysis. Finally, there may also be
other reasons why we need to use your information, such as maintaining records or
protecting our legal rights. A more detailed description of how we use your information is set
4.1 Providing and optimising our Services
■ We use your information to enable us to provide our services, websites,
advertising and other Services to you and to optimise all of them so that we
can make them the best they can be for you and all our users. This will
include use and analysis of aggregated data to make sure that our apps work
properly on all devices and are as enjoyable as they can be for all our users.
■ Some of our Services include chat functionality. Users of our chat service(s)
can send messages to other registered users. Your messages may be used
and stored by us: (a) to convey your messages; and (b) to enable you and
your recipients to view your message history. We reserve the right to review
the content of your messages, including by using automatic (or manual)
filters, to ensure that you are complying with our terms of service and we also
reserve the right to prevent your use of our chat service(s) or to block the
sending of any message for any reason. We also reserve the right to delete
or modify any messages you send for any reason. We will not use the
content of your chat messages for any other purpose.
4.3 Marketing and promotion
■ We may use your information to send you direct marketing and promotional
materials relating to our Services or related products, for example sending
you communications (including by email) for these purposes on our, or a third
party’s behalf. For example, we might send you information about
merchandise relating to our Services. If you do not want us to use your
information in this way please let us know by contacting us at
4.4 Customer Services
■ We use your information, including data that you provide directly to us in
communications, to provide you with support through our customer service
channels when you need it. We may also use it to contact you, for example
as part of customer service or to send you updates about our services.
Finally, we will use your data to manage your account and relationship with
us and improving your experience when you use our Services.
4.5 Analytics and Research
■ We use analytics tools, which may include third party analytics tools, to
similar tracking technologies. We may use your data to carry out research,
surveys or to engage directly with you, for example by sending you
communications (including by email), for these purposes. We may also
create reports, analysis or similar services for use by us for the purposes of
research or business intelligence, for example to track potential problems or
trends with our Services, or to test out new features and content.
4.6 Social and Community
■ We have a number of social and community channels which we use to
communicate with our users. If you choose to interact with those channels,
we will receive your information and use it in connection with those channels,
including to engage with you, and we may also republish your posts to those
■ From time to time we may run competitions, including in services and via our
community channels. Those competitions will have their own specific terms
and conditions, but we will use personal information that you provide in
relation to that competition for the purposes of running the competition.We
may also publish the names and entries of competition entrants.
4.8 Crime and fraud prevention
■ We may use personal data that we hold to prevent crime or fraud. We may
also need to pass your information to fraud prevention agencies and other
organisations involved in crime and fraud prevention, such as the police.
4.9 Legal uses
■ We may use your data as required or permitted by any applicable law. As a
specific example, if you live in the European Union, this would include for the
purpose of providing VAT invoices where we are required to do so by law or
where requested by you.
5. Advertising and promotion
5.1 What adverts you may see as a result of using our Services
■ We promote our own services in a number of ways. That might include cross
promoting one of our services. It might also include advertising our services
within websites and other media published by others, or sending you
marketing materials by email.
■ Like many companies, we may use information about you in connection with
advertising. This includes using information that we have about you, such as,
trying to make sure you only see advertising that might be of interest to you.
We may also use the information that we have about you to help a third party
deliver advertisements that are tailored to you based on a determination of
your characteristics or interests by us based on the information that we have
■ As well as advertisements for our own goods and services, we may also
facilitate third parties to optimise their advertising of their own goods and
services by helping them to target those ads to those that might be most
interested in them. These advertisements may be shown within our services
or within websites and other media which are published by others and
optimised by us or using our information. This is done using anonymised
information and we won’t hand over or sell any of your personal information
to third party advertisers.
■ We will also use information about your particular device in order to show you
adverts which work properly on that device, or to measure the effectiveness
of our ad campaigns and we may also retain information about how many
times you have seen a particular advertisement so we can stop you from
seeing it too many times.
5.2 Advertising partners
■ When we advertise our media published by other companies, we may use
various third party advertising partners, including ad exchanges, ad networks
and ad servers.
■ Our advertising partners help us to serve advertisements to you. Some of this
technology also helps us to make decisions as to whether or not to show a
particular advert to you – for example, by informing us that you have shown
an interest in similar goods or services previously.
■ Our advertising partners may collect information about you when you use our
collection of your information by our advertising partners, and we therefore
recommend that you review their privacy policies for more information. You
can find out more in “How to adjust your preferences” below.
5.3 How do ad identifiers, cookies and similar technologies work?
■ Advertisers on mobile devices sometimes use advertising (or ad) identifiers
to enable and optimise their advertising. Ad identifiers are non-permanent,
non-personal device identifiers such as the Android advertising ID and/or
Apple’s ID for advertising, or IDFA. See below for you can reset these
identifiers or indicate your preference that they should not be used for
similar technologies such as tracking pixels in their advertising. These
technologies operate either by: (i) placing a small file which stores some
information on your computer or mobile device; and/or (ii) by accessing
information on your device. These technologies allow the collection of data,
such as your device’s model, operating system and screen size, the other
applications installed on your device, and information about how you use our
5.4 How to adjust your preferences
■ You can choose to prevent your device’s ad identifier being used for interest
based advertising, or you can reset your device’s ad identifier, by changing
the settings of your device. Settings vary from device to device but you will
usually find the ad identifier settings under “privacy” or “ads” in your device’s
■ You can disable cookies through your web or phone browser settings.
■ If you live in the USA, Europe or Canada, you can also opt-out from the
collection of your information by some or all of our advertising partners who
participate in the Digital Advertising Alliance by visiting
http://www.aboutads.info/choices/ (for US
users),http://www.youronlinechoices.com/ (for European users) or
http://youradchoices.ca/choices (for Canadian users). You can also click on
the AdChoices logo within an advertisement (where available).
5.5 Although we and our advertising partners use ad identifiers, cookies and similar
technologies to enable us and third parties to provide more relevant advertising to you, these
■ allow us to recognise you and your device;
■ allow our Services to interact with a third party social network or platform
(where you have chosen to allow such interaction);
■ allow our payment processors to process your payment instructions; and
■ enable us and third parties to provide you with more customized services, for
example to provide our services in the correct language.
■ As a result, if you choose to adjust your preferences in order to prevent these
technologies, you may find that you cannot enjoy the full use of our services.
■ Please note that adjusting your preferences as described in this section does
not mean you will no longer receive adverts, it only means the adverts you do
see will be less relevant to your interests.
■ Alternatively, if you do not wish us to collect data as described in this section,
you should stop using our services.
6. Who else can see your information?
your information as described in this section.
6.2 We will share your information:
■ where we have your consent to do so (including as set out in this Privacy
■ as reasonably necessary in order to provide the Services to you (for
example, by providing your personal information to suppliers we may use to
fulfil the Services or to communicate with you);
■ where it is necessary to carry out your instructions (for example, to process a
payment instruction we must provide your personal information to our
■ where your data is on an anonymous and aggregated basis, meaning you
could not be personally identified from it;
■ when you submit information as part of a competition or otherwise interact
with our social media channels (for example, by providing a testimonial about
one of our Services) we may publish the information you submitted,
alongside your name and home country on our website(s) and social media
■ as we reasonably believe is permitted by law or regulation or as is necessary
to comply with any legal obligation, or in order to enforce or apply our terms
and conditions and/or any other agreement with you; or to protect the rights,
property, or safety of us, our users, or others;
■ if there is a sale of the assets of Quote Boss, Ltd Pty. or corporate
restructuring, or as a result of a change of control of Quote Boss, Ltd Pty. or
one of its group companies, or in preparation of any of these events. Any
third party to which Quote Boss, Ltd Pty. transfers of sells Quote Boss’ assets
will have the right to continue to use the personal and other information that
6.3 We may share your information with our service providers if necessary to enable them to
provide services to us.
7. Your rights in relation to your information
7.1 You have certain rights in connection with your personal information and how we handle
it. Details of those rights and how to exercise them are contained in this section.
7.2 You have certain rights in relation to the personal information that we hold about you.
Those rights include:
■ Right of access. You have a right to know what information we hold about
you and in some cases to have the information communicated to you. If you
wish to exercise this right please contact us letting us know that you wish to
exercise your right of access and what information in particular you would like
to receive. We reserve the right to ask for reasonable evidence to verify your
identity before we provide you with any information, and the law permits us to
charge a fee for exercising this right of access. Please note that we may not
be able to provide all the information you ask for, for instance if the
information includes personal information about another person. Where we
are not able to provide you with information that you have asked for, we will
endeavour to tell you why. We will try to respond to any request for a right of
access as soon as possible, but we will always do so within 60 days of
receipt of your request, evidence of ID and any applicable fee.
■ Right to correct personal information. We try to keep the information that we
hold about you accurate and up to date. Should you realise that any of the
information that we hold about you is incorrect, please let us know at
email@example.com and we will correct it as soon as we can.
■ Data deletion. In some circumstances you have a right to have some of the
personal information that we hold about you deleted. Should you wish to
have any information about you deleted, please contact us using the
information below. Please note that to ensure that we do not collect any
further information you should also delete our services from your mobile
devices and clear our cookies from any device where you have used our
services in a web browser. Where we delete personal information about you,
we may still retain some or all of that information for other purposes such as
maintaining financial records, protecting or enforcing legal rights, maintaining
marketing suppression lists or for technical reasons such as maintaining
technical security or our database integrity. We may also retain your
information in an anonymised form.
■ Account deactivation. If you have created an account with us, you can ask
us to deactivate that account by contacting us using the information below.
We may ask you for other information before we are able to deactivate your
account. That information might include information about your mobile
device. Other steps you should take should you wish to completely
deactivate your account include disassociating your Facebook account from
our mobile services and deleting our services from your mobile devices.
Please note that if you completely deactivate your account all your progress
in our services and any unspent virtual items, such as Cookies or Credits will
be lost and we may not be able to restore them in the future.
■ Direct marketing opt out. If you have elected to receive direct marketing
communications from us, you can change your mind at any time by following
the opt out link in any marketing communication that is sent to you. If you
have elected to receive more than one type of marketing communications
from us, you may need to opt out of all of them individually. It may take a few
days for us to update our records before any opt out is effective.
7.3 There are other ways in which you can control the personal information that we collect
about you. For instance, you could disconnect your Facebook or other social network
account from our services, or use from your mobile device. You could also reset your mobile
advertising identifier or limit ad tracking altogether using the settings in your phone. Finally,
8. How long do we keep your information and where do we store it?
8.1 We will keep your information for as long as we consider necessary for the purposes
described above, or as long as the law allows. We store your information on servers that we
control which are primarily based in the United States. We may also use servers that are
located outside the United States and we may engage partners outside the United States
who will also process and store your information to provide services to us.
9. Links to third party websites and services
9.1 We may provide links to third party applications, services or websites from our Services
(including advertising that may link to a third party). You understand that when you click on
and not to ours. We can take no responsibility for the content, safety, privacy or security of
any third party application, service or website.
10. Google account access
10.1 QuoteBoss will require access to your google account for specific purposes to
deliver QuoteBoss Functionality.
10.2 Synchronization service within QuoteBoss for Google Drive to automatically back
up your pdf quotes and a copy of your database in CSV format.
10.3 Synchronization service within QuoteBoss for Google Calendar to post job dates
and job details to your Google Calendar associated with your Google account.
10.3 Synchronization service within QuoteBoss for Google Maps to show pins of your
Quotes, Go Ahead, In Progress Closed & Archived clients.
No personal information will be gathered from your Google account. Access is
required for the sole purpose of allowing QuoteBoss to provide you with a better
11. Changes to the policy
sure you are familiar with the latest version. Any new policy will be effective from the date it
is published by us.
12. Contact us
12.1 If you want to contact us about any of the matters in relation to this privacy
policy, including to exercise any of your rights, then please contact our customer
services department by emailing firstname.lastname@example.org.
13.1 In accordance with the General Data Protection Regulation (GDPR), we will be
breaking down, in plain language, identifiable information that we collect from you, why we
need it, how it is used, and how it is protected.
13.2 Identifiable data that we collect includes
■ 1. Your email
■ 2. Your phone number
■ 3. Your device ID
■ 4. Your IP address
13.3 We need either an email or phone number to help you recover your account in case
you forgot your password, and also to assist communication during customer service. We
may use emails to send you marketing material from time to time. You can opt out of
marketing material by clicking unsubscribe from any email we send you.
13.4 Device IDs and IP addresses are collected automatically by our servers to identify
and block bad actors on our platform.
13.5 All of your personal identifiable data is passed to us through SSL encryption. Your data
is stored in network-secured databases on our server. As we are a US-based company, our
servers are located in the United States. Therefore, by using our services, you agree for
your data to be processed in the United States.
13.6 We do not share your information with anyone else or use it for any purposes other
than what is described here.
13.7 We keep this information for as long as you have an account. You can ask for your
account to be deleted at any time via email@example.com, at which point we
eliminate all personal identifiable information from our servers permanently.
13.8 Other information we may automatically collect include:
■ 1. Your topics created on QuoteBoss
■ 2. Your messages sent on QuoteBoss
■ 3. Your photos sent through QuoteBoss
■ 4. Your league information
■ 5. Information about how you use the app
13.9 We present this information in a place that is visible to other members of the app,
as these interactions are core to how the app functions.
13.10 You have full ability to remove your personal messages, but removal of certain
league information may be restricted as it can be detrimental to the other users of the app.
13.11 Information regarding how you use the app is solely used internally to continuously
improve the user experience of the product and to figure out if there was abuse within
the app. This information is not given to any 3rd party outside of aggregate metrics of all
users that cannot be used to personally identify your specific actions.